What information do we collect?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, title, address and email address.

How is this information used?

When you make a purchase, we store your information such as your name, address and email address in our database. We keep this information to deliver your order and to keep you updated on order progress, and if you’ve opted into our newsletters, to send you occasional correspondence in the form of email.

When you browse our website, Google Analytics cookies will pass your information to Google Inc, where your data may be used for research or marketing purposes.

Beyond this, we will not sell, give away, or use your information for any reason other than outlined above.


When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

Third Party Services

epowerbikes.co.uk uses several third party services to customise and make your shopping easier.

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

Outlined below are the third party services we use:

  • Google Analytics
  • PayPal Payments

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.


When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 Changes to this privacy policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Contact information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at sales@jccookcycles.co.uk or by mail at EPOWER Bikes, 125 Pasture Street, Grimsby, NE Lincs, DN32 9EE